Location: Remote
Duration: 3 Months (90 DAYS)
SHIFT: 8am-4:30pm EST and 10:30am -7pm EST
Requirements: Claims and customer service is priority for experience, Spanish speaking will be a plus, not mandatory. All candidates must be able to work a set shift: 8am-4:30pm EST and 10:30am -7pm EST. Duration 90 day, with the option for extension. Location Remote
Pre-screening questions must be on resume
This position is a call center experience with preferably claims and customer service, please advise experience with both:
Are you able to answer and make calls as required?
How do you handle high call volumes while maintaining quality service?
Please describe your proficiency with MS Suite and writing emails?
Do you meet the SGS minimum IT requirement to work from home?
Are you capable of setting up computer equipment with instructions?
Do you have any issues being on camera during training and team meetings?
What makes you a strong fit for this call center role?
Description: The Service Center Representative processes medical claims and communicates with providers about the claims process. The position is responsible for daily claims management and is recognized as a general technical expert in the health benefits program. The Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed. Job description essential functions duties and responsibilities acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes. Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status. Educates members and providers on client requirements and benefit plans documenting all required details of the call in a concise professional manner. Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system. Assigns new claims to the appropriate claims handler. Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed. Attendance during scheduled work hours is required. Education high school diploma or GED required. College courses preferred. Experience one (1) year of customer service and claims experience or an equivalent combination of education and experience is required. Inbound call center experience preferred.
...Job Description Job Description Physician - Sleep Medicine Actively seeking a Board Certified/Board Eligible Physician to join our existing Sleep and Lung group in Murray, Utah. The Physician is responsible for Sleep Medicine-specific patient care, including...
...Job Description Job Description Busser Stout NYC, 35th Street Stout NYC 35th Street is looking for hardworking, energetic... ...reliable Bussers to join our team in a fast-paced, high-volume restaurant just steps from Madison Square Garden. Our business is...
A leading sales agency is seeking a Work from Home Case Manager to join their team. This role offers flexible hours and requires no cold calling, focusing instead on qualified leads. Successful candidates will benefit from extensive training and mentorship, as well as the...
...Well respected facility in Chicago is seeking a Spanish speaking Family Practice or Internal Medicine Physician for locum coverage starting... ...32 clinical hours over 4 days with 1 admin day (usually worked from home) and 1 Saturday a month 8a-5p100% outpatient Typically see...
...role, the employee will need to join the IATSE Local 306. This position is with Buena Vista Theatrical Group, Ltd. The Walt Disney Company is an Equal Opportunity Employer. The pay rate for this role in New York is $16.68 per hour. Select benefits may be provided...