Leading and optimizing customer service operations for patient billing, the full-time Senior Customer Service Manager will oversee a remote team focused on enhancing collections performance and ensuring exceptional patient experiences in a high-volume contact center environment. Key responsibilities Provide leadership and oversight of the Private Pay Customer Service function, ensuring teams meet service level agreements and quality standards Lead, coach, and develop managers and frontline agents, fostering a culture of engagement and performance accountability Establish and monitor key performance indicators, utilizing analytics to drive continuous improvement initiatives and operational efficiencies Required qualifications Bachelor's degree in Healthcare Administration, Business, or related field preferred (or equivalent experience) Minimum of 5 years of experience in a call center management role in healthcare billing Minimum of 2 years of DME (Durable Medical Equipment) billing experience required Minimum of 2 years of Brightree billing experience required Proven experience managing teams of 15+ agents
...Job Summary Geisinger Community Medical Center is seeking a Physician Assistant or an Acute Care Nurse Practitioner to join our skilled team of critical care providers, practicing state-of-the-art medicine with support from excellent physicians and nursing staff....
...Location: This position is remote within the United States.About Managed Services.Our managed service practice is... ...team make-up is diverse including customer successmanagers, technical leads,... ...fellow team members.As a Customer Success Manager, youll play a pivotal role...
Swift Business Solutions LLC is seeking motivated Owner Operators with a Cargo Van to join our delivery team in Bowie, MD, Landover, Alexandria, Dunkirk and Vienna VA. This is your opportunity to be your own boss while partnering with a company that values independence,...
...Job Description Job Description Busser As a Busser, you contribute a tremendous amount towards our success. Far beyond the basic... ..., you are a key component to the maintenance and upkeep of our restaurant. Even more important, you have a direct impact on the level of...
...Job DescriptionWe are seeking a reliable, responsible Cargo Van Owner Operator to run a route and join our team in Cleveland, OH. The ideal candidate... ...locations within a 300-mile radius, ensuring timely delivery and excellent customer service. Vehicle must be in excellent...