Lead Salesforce Business Analyst Job at Grey Parrot Systems LLC, United States

  • Grey Parrot Systems LLC
  • United States

Job Description

Grey Parrot Systems is hiring a Lead Salesforce Business Analyst who knows Salesforce deeply, translates business requirements into accurate functional specs, and ideally brings NetSuite ERP knowledge to support cross-platform integration engagements.

About Grey Parrot Systems

Grey Parrot Systems is a women-owned, BEP-certified IT services firm headquartered in Naperville, IL. We deliver AI-first, governance-driven digital transformation for mid-market enterprises — and we're growing.

Must-Have Skills

  • 8+ years of BA experience — 5+ years Salesforce focused
  • Deep Salesforce platform knowledge — Sales Cloud, Service Cloud, CPQ, FSL, and Flows
  • Strong requirements elicitation — discovery workshops, process mapping, and stakeholder interviews
  • Ability to write accurate Salesforce functional specs — configuration, Flow designs, Apex customization, and integration requirements
  • Strong gap analysis — current-state Salesforce assessment vs. business requirements with clear remediation recommendations
  • Jira — user stories, acceptance criteria, and backlog management
  • Excellent stakeholder communication — sales, operations, and technology leadership
  • NetSuite knowledge — strong plus: understanding of NetSuite Finance, Procurement, or Billing to support Salesforce-NetSuite integration requirement definition

What You'll Do

  • Lead requirements elicitation across Salesforce workstreams — Sales Cloud, Service Cloud, CPQ, and FSL
  • Conduct gap analysis and write detailed functional specifications — configuration, Flows, and integration specs
  • Own the Salesforce BA backlog in Jira — epics, user stories, and sprint-ready acceptance criteria
  • Support UAT planning and execution with business stakeholders and Salesforce developers
  • Define Salesforce reporting requirements — reports, dashboards, and analytics views
  • Leverage Claude and AI tools to accelerate requirements documentation and user story generation

Details

  • Location: Remote
  • Experience: 8+ years
  • Type: Contract
  • NetSuite knowledge: Strong plus
  • Start: Immediate

Stay Connected

Job Tags

Contract work, Immediate start

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