Job Description

International Freight Specialist

eShipping is a logistics and transportation management company headquartered in Kansas City, MO. We strive to provide best-in-class service to our customers through comprehensive logistics solutions that span domestic and international transportation management, warehousing, distribution, technology, business intelligence and financial services. At our core, we are a people-development company and operate under a service-oriented mission and set of core values that inspire every business decision and every daily interaction.

The International Freight Specialist ensures the proper and timely movement of international ocean and/or air freight and information, while complying with internal and external requirements and providing exceptional customer service.

Duties include but are not limited to the following:

• Coordinate the routing of import and export bookings with airlines and ocean carriers
• Initiate pick-ups and deliveries to authorized agents, carriers, and drayage companies
• Prepare, handle, and process documentation including house and master air waybills, commercial documents, and customs/regulatory documents
• Act as a liaison with custom brokers and agents, along with ocean and air terminal operators
• Communicate effectively and timely with customers, carriers, foreign agents, and co-workers through high volume of emails and phone calls
• Maintain compliance standards at all times including internal policies and procedures, external government regulations, and customer requirements
• Billing Screen Preparation
• Obtain CW Specialist Certificate
• Maintain Department/Mode Volume Metrics as designed by supervisor/manager
• Base knowledge of international portal
• Other administrative duties as assigned

Maintain knowledge and awareness of applicable US and international ocean and air import and export laws and regulations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently while balancing appropriate collaboration with leadership oversight
• Ability to effectively interact with other employees of the organization
• Excellent customer service, time management, and prioritization skills
• Excellent oral and written communication skills in person and via phone
• Ability to understand, interpret, and explain complex and abstract Solutions issues and respond appropriately
• Able to utilize sound, independent judgment and make responsible decisions and recommendations
• Excellent follow-through and detail orientation
• Able to effectively utilize computer programs including Word and Excel and agency management system

High school diploma or equivalent

Industry experience preferred but not necessary

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

eShipping LLC is an equal opportunity employer.

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