Woolly Bugger Solution is looking for a Computer System Administrator to provide equipment technical support to Headquarters STARCOM personnel at Patrick Space Force Bases, FL
JOB TYPE : Full-Time
STARTING DATE: ASAP
PRIMARY DUTY RESPONSIBILITIES:
We have a full-time Computer System Administrator position that provides technical support for communications equipment, peripherals, network, and software. Provide technical guidance in use of Microsoft Windows, peripheral/shared drive mapping, browser compatibility/configuration for web-based systems, and proposed technical solutions after troubleshooting error messages or other issues. Guide customers to the vESD link on their desktop and give instructions on how to open a ticket with the Communications Focal Point (CFP).
OTHER DUTIES INCLUDE:
- Provide support to STARCOM HQ location at Patrick SFB, FL.
- Provide support and resolve issues computer networks and equipment.
- Provide systems accounts for NIPRNET and SIPRNET workstations and provide systems support.
- Set up or modify user access to the classified internet and e-mail accounts.
- Troubleshoot any connectivity or configuration issues.
- Support users with movement of data from classified to unclassified systems. Provide cell phone support.
Required Experience/Skills:
• An active TS//SCI clearance is required for this position
• Security + Certification
• 3+ years of experience supporting DoD communication networks
• Knowledge of USAF, US Space Force Information Technology policies and procedures
• Accustomed to professionally working with senior leaders.
• Experience with providing technical guidance to users
• Ability to multi-task with high-quality products in high-tempo, collaborative environment
• Proficiency with Microsoft Office Suite (i.e., Word, Excel)
• Excellent verbal and written communication skills
• Ability to meet deadlines and deliverables with minimal guidance
EDUCATION/CERTIFICATION: Security +; BA/BS or MA/MS desired
SECURITY CLEARANCE: Top Secret / SCI
RELEVANT EXPERIENCE: Deep experience in initiating and/or developing Government specified content for USSF programs. Experience in providing strategic advice, technical guidance, analysis and recommendations for mission and program challenges.
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